Red River College Wireless
Red River College maintains wireless networks in both the Notre Dame and
Princess Street Campuses.
Wireless is fully available throughout the Princess Street Campus. In the Notre
Dame Campus full wireless coverage is available in Buildings A, C and Z and certain common areas, such as the Library,
the cafeterias (Buffalo, Voyageur, Otto’s, Hard Drive ), the Cave Lounge, and
the North and South Gyms. There is only partial wireless coverage in
buildings D, E, F, M, J and B.
For those that have difficulty connecting to wireless, Information Technology
Solutions only supports College-issued laptops. If you have your own
personal
laptop or device you will have to use one of the guides below to setup a wireless
connection.
Please note: The Library does not manage the wireless network.
The wireless network is managed by Information Technology Solutions.
We publish this guide as a way to better serve our patrons.
Wireless Settings
Generally, to connect to the RRCWireless you need to have the following
settings:
Wireless Network Name: RRCWireless
Security Type: WPA2-Enterprise
Encryption Type: AES
Authentication method: Secured password (EAP-MSCHVL)
Very Important: You need to disable "Automatically Use Windows Logon Name and Password"
Once you try to connect you have to enter your username, password and a domain:
Username: Your normal network username ie. jsmith33
Password: Your normal Network Password
Domain: Should be 'ACADEMIC' for Students and 'ADMIN'
for Staff. However, try it without a domain first and the network should
automatically detect your domain.
Note: If you change your RRC network password you must update the
password on the wireless connection to match.
Wireless Connection Instructions
The Notre Dame Campus Library has produced these general instructions for Red River College users:
Windows Operating System
Macintosh
"RRCGuest" Wireless
Red River College also maintains a Wireless connection named "RRCGUEST".
This account is for guests to the college and is not meant to be used by
students and/or staff. (Students and Staff should use the RRCWireless
connection) RRCGUEST is for guests to the college and requires a unique username and a password that has to be
obtained in advance by making a CASELOG request to Information Technology
Solutions.
Troubleshooting Tips
- If your wireless stops working, ensure that you are at least
in a location where the RRCWireless service is actually
available.
- If you are using Vista, ensure that you have downloaded and
installed Service Pack 1. All you have to do to get
Service Pack 1 is to ensure that you use the Windows Update
feature in Windows Vista. The Service Pack 1 update
is fairly large and will take 1-2 hours to download and install.
- Don't use RRCGuest Wireless. Use the RRCWireless
Connection.
- If you are having trouble getting the settings to take
effect, try turning off the wireless and then setting up the
connection with the proper settings. Then switch the
wireless back on to make a connection.
- If you are still having trouble getting the settings to take
effect, switch off the wireless. Remove the connection to
RRCWireless and then add it again manually. Ensure all
settings are correct. Then switch the wireless adapter on
and see if the connection can be made.
- Laptops that use Windows XP may require the latest Windows
updates to connect use the WPA security properly.
- Some laptops such as HPDV6000 and HPDV9000 have had
connection problems due to hardware. Try updating the
hardware to the latest Wireless Adapter driver software found on
the HP website.