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Guides

Online Tutoring Resources

Using WebEx

WebEx is one of the two main online meeting platforms used at RRC Polytech. It is an effective tool for tutoring students online because you can communicate via chat, voice, and video. 

You can access the WebEx web app through HUB. Visit the WebEx web app to download the WebEx desktop app onto your computer. It is important to run your WebEx meetings using the WebEx desktop app to ensure you have the full functionality of the program.

Downloading the WebEx desktop app

Use the following steps to download the WebEx desktop app onto your computer:

  1. Log into HUB.
  2. Click on 'WebEx' and enter your RRC Polytech credentials to log into the WebEx web app.
  3. Click on 'Downloads' on the right hand side of the WebEx web app homepage.
  4. Click 'Download' under the 'Cisco WebEx Meetings desktop app.'
  5. Open the downloaded file on your computer and follow the directions.

WebEx download

WebEx - MS Outlook Integration

Not only can you schedule and start WebEx meetings using the WebEx web app, you can also schedule and start meetings with MS Outlook. In order to ensure you have access to these functionalities, download the 'Cisco WebEx Productivity Tools' from the WebEx web app. This will create additional buttons in your MS Outlook desktop program. Follow these instructions to download the 'Cisco WebEx Productivity Tools':

  1. Log into HUB.
  2. Click on 'WebEx' and enter your RRC Polytech credentials to log into the WebEx web app.
  3. Click on 'Downloads' on the right hand side of the WebEx web app homepage.
  4. Click 'Download' under the 'Cisco WebEx Productivity Tools'
  5. Open the downloaded file on your computer and follow the directions.

WebEx Productivity tools

WebEx Personal Room

When you have scheduled tutoring sessions through TracCloud, you will meet with students in your WebEx personal room. Students will be able to access the link to your WebEx personal room by clicking on the link within the TracCloud notification email that they receive when scheduling a session. You can also use your personal room to meet with staff and students outside of TracCloud. This can be achieved by copying the link from your WebEx web app homepage and sharing it by email or chat.

Starting a meeting in your personal room is quick and easy; however, personal room meetings cannot be scheduled in advance and anyone can join the meeting who has received the link from you in the past. People can only meet you in your personal room when you have opened the meeting.

To start a meeting in your personal room:

  1. Open the WebEx web app from the HUB homepage.
  2. Share your personal link with those who will attend the meeting.
  3. Click 'Start a meeting'.

WebEx Personal Room

Running a WebEx Meeting

Once you have opened your WebEx personal room, you will have access to a number of features. Watch the following video to learn about using different features within a WebEx meeting.

  • Communicate using your microphone and video.
  • Type messages in the chat.
  • Manually save the chat before the meeting ends.
  • Share documents, your desktop, and videos + audio.
  • Draw images and type on the white board.
  • Manually save the whiteboard before the meeting ends.
  • Annotate on top of a document.
  • Record a meeting and share the meeting recording.
  • Share reactions.