How can I request help from the new IT Service Desk?
The IT Service Desk is available to help you Monday–Friday from 8:30–16:30.
An IT Service Desk team member will respond within 24 hours to voicemail, emails and case logs.
What kind of technical issues can I call the IT Service Desk for?
You can call the IT Service Desk with any technical issue related to IT services provided and supported by Red River College. The IT Service Desk team will resolve the issue or engage the right people to get your issue resolved. Some of the topics include:
Disclaimer: The following list is not inclusive of all potential Internet Service Providers or cellular data tethering connections. Please ensure you are contacting your Internet Service provider for further troubleshooting steps.
Do you have a title to recommend for our collection? Use the Suggest a Purchase form to suggest a book, video or journal.
Do you have suggestions or feedback that can help improve this guide? Please contact this guide's author on the "Getting Started" page.