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Guides

ASC: Supports for Students - Tutoring

How to Meet Your Tutor / ASC Advisor Online

Watch our video tutorial: How to Meet Your Tutor Online

How to Meet With Your Tutor / ASC Advisor Online:

On the day of your scheduled appointment, log in to success.rrc.ca about 10-15 minutes before your meeting time. In the Upcoming Appointments window, you should see your appointment listed along with an “Enter Webex Meeting” button. When it is time to start the tutoring session, click this button to open a new browser window and enter the tutor’s Webex room.

TIP: If you do not see the “Enter Webex Meeting” button, check to be sure you are logged in between 1 and 15 minutes before the appointment start time, and reload the page.


If the tutor is not yet available, or is in another WebEx meeting, you will see a message letting you know to wait. There is also an option to send a notification to the tutor letting him or her know that you have arrived and are waiting. If the tutor does not start the Webex meeting after the scheduled time, send them an email and copy tutoring@rrc.ca and either the tutor or an ASC staff person will assist.