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Communication Strategies: Clarifying

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Repeat or rephrase information to ensure that the intended message has been received.

Using this Strategy

As a college student, you will use this strategy to:

  • Confirm that a message has been successfully received and understood
  • Clarify the details of a message for the receiver
  • Invite the sender to confirm the details of the message
  • Communicate understanding through email, chat, meetings and shared documents
  • Participate effectively in group work by confirming shared goals, build on meaning, confirm roles and responsibilities, and respond to non-verbal feedback

Key Resources

To learn about using paraphrasing to clarify a message:

To learn more about clarifying the details of a message:

To learn strategies and language for giving and receiving feedback: