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Communication Strategies: Repairing

Icon for Repairing


Repair and correct miscommunication and difficult situations.

Using this Strategy

As a college student, you will use repairing when you:

  • Manage conflict by correcting misunderstandings immediately to prevent future misunderstandings
  • Participate in the draft writing process by engaging with and acting on feedback
  • Participate in the feedback cycle to work collaboratively with teams and solve problems
  • Use active listening strategies to communicate with empathy
  • Distinguish between intent and impact when communicating with others


Key Resources

To learn about active listening skills:

To learn about the importance of the feedback cycle in repairing communication attempts:

To learn about managing conflict:

To access Live Supports to help you with repairing: