Communication Strategies: Repairing

As a college student, you will use repairing when you:

• Manage conflict by correcting misunderstandings immediately to prevent future misunderstandings
• Participate in the draft writing process by engaging with and acting on feedback
• Participate in the feedback cycle to work collaboratively with teams and solve problems
• Use active listening strategies to communicate with empathy
• Distinguish between intent and impact when communicating with others

To learn about intercultural competence:

• Self-enrol and complete this Hybrid LEARNing module
• Watch this LinkedIn Learning video on the difference between intent and impact when working on diverse teams (Note: use your RRC email and password to log-in)

To learn about active listening skills:

• Watch this LinkedIn Learning video on how to become an excellent active listener. (Note: use your RRC email and password to log-in)
• Watch this LinkedIn Learning video on communicating with empathy (Note: use your RRC email and password to log-in)

To learn about the importance of the feedback cycle in repairing communication attempts:

• Watch this LinkedIn Learning video on giving and receiving feedback strategies. (Note: use your RRC email and password to log-in)

To learn about managing conflict:

• Watch this LinkedIn Learning video for strategies on how to deal with conflict. (Note: Use your RRC email and password to log-in)

To learn about the importance of participating in the writing process:

• Check out this website for information on Feedback in the Writing Process.
• Check out this website for information on Getting Feedback on your writing.

To access Live Supports to help you with repairing:

• Request a session with an RRC Academic Coach.