Employment Skills

Today more than ever, job candidates make initial contact with prospective employers via the telephone. Phone interviews are often the most unexpected facet of job interviewing, yet they are fast becoming the standard for employers when narrowing the pool of applicants and determining who will be invited for in-person interviews.
The Essential Phone Interview Handbook will teach you how to:
How to prepare, what to say, and when to say it.
How to establish your professional presence over the phone.
How to get to the next step.--Summary

The job market is awash with qualified applicants. Yet employers rarely select based solely on merit. Instead, most hiring decisions are gut-level evaluations made in the first few minutes of an interview. What people say determines who lands a job and who does not. Hiring expert Tony Beshara knows the words that trigger “yes” in the minds of employers—and in his handy new book, he arms candidates with hundreds of ready-to-use responses to even the toughest interview questions. Covering entry-level to executive positions and encompassing all industries, this quick-reference guide propels job seekers through every stage of the process.

This program shows interviewers how to make the right hiring decisions, based on the behavior-based interviewing strategy developed by Paul C. Green, Ph.D. This approach is behavioral because of its emphasis on gaining specific examples of what a person has done in order to predict what that person will do. It is based on the premise that behavior predicts. People tend to perform in the future in the same way that they performed in the past. In this revised and updated version, more consideration is given to the idea of uncovering behavioral predictors, as well as thoughtful attention toward a thorough job analysis being the basis for developing effective BBI questions.