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ASC: Supports for Students - Help Desks

Help Desk - Staff Tutors

Meet Our Help Desk Tutors!

Below we've provided a list of our Help Desk Staff Tutors, their Help Desk topics, and the program areas they specialize in. Use this list as a guide to help you identity and book an appointment with the best tutor for your program or course. 

Staff Tutor: Help Desks / Specialties

Chani Singh
Picture of Charanjit Singh

Help Desks:
Business Math and Accounting

Chani can provide tutoring in Year 1 and Year 2 Business Administration and Applied Accounting courses.

Michael Reimer
Picture of Mike Reimer

Help Desks:
Business Math and Accounting

Mike can provide tutoring in Year 1 Business Adminsitation courses. Mike does not provide tutoring for microeconomics and macroeconomics.

Kyle Schewe
Picture of Kyle Schewe

Help Desks
Technology Literacy
Sage 50 Accounting
Economics



Students looking to gain basic-foundational tech literacy skills should book an appointment with Kyle. Kyle will help you navigate your online courses and increase your familiarity with using LEARN, HUB, WebEx, MS Teams, and Office 365.

Lena Bender
Picture of Lena Bender

Help Desks:
Health/Life Science
Nursing Sciences

Lena can provide tutoring for Life Sciences, Allied Health, and Nursing. Lena specializes in Year 1 and Year 2 of the Nursing program.

Janet Bernstrom

Help Desks:
Health/Life Science
Nursing Sciences

Janet can provide tutoring for Life Sciences, Allied Health, and Nursing. Janet specializes in Year 2 and Year 3 of the Nursing program.

Alex Shatokhin

Help Desks:
Business Math and Accounting
Applied Mathematics
CET Algebra, Engineering Math & Science
Health/Life Sciences
Nursing Science
Nursing Statistics
Technology Literacy

Alex can provide tutoring to students needing help with Statics, Calculus, Algebra, Physics 1 and Physics 2, Applied Math, and Technical Math.

Students can also book an appointment with Alex to improve their tech literacy skills. Alex will help you navigate your online courses and increase your familiarity with using LEARN, HUB, Webex, MS Teams, and Office 365.

Michael Kozakewich

Picture of Michael Kozakewich

Technologies Help Desks:
BIT/BTM Programming
Computer and Information Technologies
Technology Literacy (online learning)
Web Development
Networking
Databases

Our goal is to help you engage with the appropriate Help Desk. We work collaboratively with ACE programs and invite you to schedule a session with an EA through the ACE Help Desk. If you've  already met with an EA and would like further support, welcome!

Michael can provide tutoring to students needing help with coding, programming, databases, networking, web development, mobile application development, OO systems, Python, and Excel formulas.

Michael can also support students who are needing help navigating their online courses and are interested in improving their technology literacy. Have a question not related to a course, but in the realm of technologies (i.e. student password, student email)? Reach out to ITS (Information Technology Solutions) Service Desk for self-help guides and directions on how to submit a support ticket.

Scott Shabaga
Picture of Scott Shabaga

Help Desks:
Electrical Lvl 1/2
Skilled Trades Math/Science

Scott can provide tutoring to electrical apprentices (level 1 and level 2). Students interested in booking a tutor for help with Basic Math should book an appointment with Marc Beaudry.

Marc Beaudry
Picture of Marc Beaudry

Help Desks:
Applied Mathematics
Skilled Trades Math and Science

Mark can provide tutoring to any trades students who are not in Electrical and need help with Math or Science. Electrical students should book an appointment with Scott Shabaga.

Please note that Marc does not provide tutoring for code -- the ASC does not currently have a tutor available for this.

Ming Hua Xu
Picture of Ming Hua Xu

Help Desks:
CET Algebra+Trig, Statics
EET MATH, Physics, DC Circuits
Engineering Math / Science

Ming specializes in tutoring the following programs: CET, EET, MET, and PET. Ming can provide tutoring to students needing help with Statics, Calculus, Algebra, Physics 1 and Physics 2, and Basic Math.

Ariy Shilshtut
Picture of Ariy Shilshtut

Help Desks:
CET Algebra+Trig, Statics
Engineering Math/Science
Nursing Statistics

Ariy can provide tutoring to students enrolled in the CET program needing help with Algebra, Calculus, and Stress of Materials. Ariy also specializes in Nursing Statistics.

Students needing help with physics should book an appointment with Ming or Alex.