ASC: Supports for Students - English Language Centre

Short-term English Language Tutoring gives students the opportunity to book directly with an English Language Tutor for support with specific, immediate needs, such as working on an assignment or preparing for a presentation. Sessions are 30-minutes long, and students can book up to two sessions/week.

Students should consider short-term English Language tutoring if they:

• need support understanding assignment instructions
• want to practice and receive feedback on an oral-presentation
• have an assignment due soon, and need support with the writing and editing process
• feel comfortable using the TracCloud booking system to register for a tutoring session

What to Expect: 

Please bring the following: 

• Your specific questions and support needs
• The assignment instructions 
• Anything you have written or prepared, or would like your tutor to read (this can also include past work or instructor feedback) 
• Supplies for taking notes 

Short-term tutoring appointments are currently delivered using Webex. Please have your documents, assignment instructions, and any other relevant information available for sharing. Click here for information on how to share content in Webex meetings.   

Please be aware that while we can help you with developing strategies to develop your language skills, we will NOT complete your assignment for you and are NOT a proofreading service.  

Appointment Booking Rules:

1. Appointments may only be booked between 24 hours and seven days in advance.
2. Students may book up to two 30-minute appointments per week in the English Language Centre. 
3. Students may cancel appointments without penalty up to 24 hr before the meeting.
4. Appointment cancellations are not permitted less than 24 hours before the meeting.
5. Appointments that are not attended will be logged as MISSED appointments.
6. Students that have missed three appointments will be blocked from booking tutoring appointments until they have met with the Tutoring Supervisor to clarify attendance expectations.
7. Webex is required for connecting with English Language Tutors for all online appointments.
8. Students must log in to Red River College Polytechnic TracCloud shortly before the appointment time to access the link to the tutor’s online Webex meeting room. (The Webex meeting link will be available 15 minutes before the meeting start time and until the end of the appointment).

How to Book an Appointment:

1. Go to https://success.rrc.ca and log in with your college username and password.
2. Next, click the "Schedule an appointment with the Academic Success Centre" widget.
3. In the Choose a subject dropdown menu, leave this as "Choose a subject..."
4. In the Choose a service/reason dropdown menu, select English Language Supports.
5. Select the option that best fits your tutoring needs and click Search.
6. Click the appointment slot you wish to book, complete the form as instructed, and Confirm the appointment.
7. You will immediately receive an appointment confirmation email in your college student email inbox along with instructions on how to connect with your tutor online.

If you need help booking your first appointment, please send an email to EALsupport@rrc.ca