Communication Guide

The most successful teams use critical thinking—objective and rational analysis—to illuminate the wisest conclusions. This course prepares leaders to hone the critical thinking skills of their entire organization. Learn how to upgrade critical thinking to avoid deceiving fallacies, spot misleading cognitive biases, craft better arguments, hone judgment, and improve decision-making. Instructor Becki Saltzman teaches skills that will improve how your company or team innovates, tackles challenges, and responds to change.

The one trait many successful leaders share is their natural curiosity and desire to learn. We are all innately curious—so why is it that some people seem to discover more answers and lead a more empowering life than others? Put simply, they tend to think critically and ask the right questions. In this course, learn how to leverage the power of questions to move your team, leadership, and career to the next level. Join Joshua Miller as he spells out the benefits of getting curious and shares how to empower yourself through questions. Discover social media's role in asking questions, why certain types of questions can lead to dead ends, how to effectively answer questions that are directed at you, and more.

Critical thinking is the ability to think reflectively and independently in order to make thoughtful decisions. By focusing on root-cause issues critical thinking helps you avoid future problems that can result from your actions. In this course, leadership trainer and expert Mike Figliuolo outlines a series of techniques to help you develop your critical thinking skills. He reveals how to define the problem you're trying to solve and then provides a number of critical thinking tools such as blowing up the business, asking the 5 whys and the 7 so whats, exploring the 80/20 rule, and more. He also provides guidance on how to develop this skill across your whole team.