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Tutoring Services

Tutoring Policies 

Please read the Red River College Polytechnic Tutoring policies. If you have any questions, please contact tutoring@rrc.ca, or ask your tutor for clarification.


Tutoring Appointments:

  • Students at Red River College Polytechnic may book up to two tutoring appointments with a staff tutor or peer tutor each week, when a qualified tutor is available.
  • Multiple 1:1 tutoring appointments on the same day with the same tutor is not permitted.
  • Tutoring appointments are booked through TracCloud which students can access through the HUB 'Applications' list.

 Appointment Cancellation Policy: 

  • If you are unable to attend an appointment, you can cancel it up to 24 hours prior to your appointment time without penalty. For instructoins for how to cancel an appointment, visit this page.
  • In circumstances where you cannot provide 24 hours notice (sickness, emergency), please email your tutor directly as soon as possible. You can find your tutor's email address in the appointment confirmation email you received when booking the appointment.
  • Appointments cancelled with less than 24 notice will be counted as a missed appointment. Three (3) missed appointments within a 90 day period will result in a suspension from booking future appointments. If you are unable book tutoring because you have missed three or more appointments,or believe there is an error with your account, contact tutoring@rrc.ca for assistance.

Appointment No-Show Policy: 

  • If you do not cancel your appointment and do not show up, it will count as a missed appointment. Three (3) missed appointments within a 90 day period will result in a suspension from booking future appointments. If you are unable book tutoring because you have missed three or more appointments,or believe there is an error with your account, contact tutoring@rrc.ca for assistance.

Appointment Late Policy: 

  • If you are going to be late for a tutoring appointment, please contact your tutor ahead of time. For individual tutoring sessions, if you do not arrive to your meeting within 15 minutes of the appointment start time, it will be counted as a missed appointment and the remainder of the tutoring appointment will be cancelled.