What makes a person invaluable on a team? This module highlights some key characteristics of exemplary team members and how—by making subtle changes—students can adopt these behaviors to become more valuable and reliable collaborators. Also, when you bring people together, conflict is a natural part of the dynamic. How we choose to manage these inevitable disagreements can make the difference between a dysfunctional team and a successful one.
In this module, students can discover why team conflict is necessary for success and how to determine whether a conflict is healthy or unhealthy, and how to resolve style differences.
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Module |
Learning Outcomes |
Course Content |
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Working in Teams |
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- Healthy vs Unhealthy Conflict - Sources of Team Conflict - Team Conflict Management Styles |
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Resources: The Working in Teams module features curated LinkedIn Learning videos and reflection activities to identify traits of effective team members, compare different conflict management styles, and learn strategies and techniques that can help confidently lead through conflict. |
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