How long will it take?
Typically transferring an item takes 3-5 business days.
Will you let me know its available?
Once your item has arrived at its desired location, you will receive an email to your College email account (ex. Username@academic.rrc.ca)
Be sure to bring your student card or ID number with you when you go to pick up the book.
How long can I borrow the item for?
Normal borrowing periods apply, same as if you borrowed it from its regular location.
Do I have to return it to its regular location?
No. you can return it to the campus you picked it up from. We'll send it back for you.
If you are a student or staff member located at one campus and the item (book, DVD, etc.) you need is at the other, you can request that the book be brought to your campus. This can be done in person at the circulation desk OR online anytime. Follow these easy online steps to get the materials you need to get the job done.
Requests can also be made to have a portion of a physical item digitized and sent by email, using our Digitization Service.
Search for the item using OneSearch (more about OneSearch)
Once you have located the book, open the details by clicking on the title of the item.
The details screen will tell you where the item is physically located and if there is a copy available. If the book is signed out, you will be notified once it becomes available. If there is already a request you will be added to a queue and be notified when it's your turn.
Click the Request link under the Get It heading
On the Request popup, select the Pickup Location - you can select
If you need it sent to a regional campus please contact the library directly for assistance.
You can also specify a Not Needed After date (optional) - if your item does not become available by this date your request will be automatically cancelled.
Click Send Request
You can view the status of your requests from your online account. (More about My Library Card and your online account)
1. Sign in to Library Card
2. Click on Requests
You can also cancel your request from this screen.