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Communication Strategies Faculty Resources: Clarifying

Clarifying

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Clarifying

Repeat or rephrase information to ensure that the intended message has been received.

Using this Strategy

At college and at work, students will use this strategy to:

  • Confirm that a message has been successfully received and understood
  • Clarify the details of a message for the receiver
  • Invite the sender to confirm the details of the message
  • Communicate understanding through email, chat, meetings and shared documents
  • Participate effectively in group work by confirming shared goals, build on meaning, confirm roles and responsibilities, and respond to non-verbal feedback

Faculty Blog: Clarifying

Read about developing the strategy of "clarifying" with your students in the Faculty Blog post: Communication Strategies: Clarifying.

Key Resources

To learn about using paraphrasing to clarify a message, students can:

To learn more about clarifying the details of a message, students can:

To learn strategies and language for giving and receiving feedback, students can review:

 

Related Academic Success Centre Supports

Students can access the following resources through Library & Academic Services to develop this strategy:

  • Writing Tutoring, for individualized in-person and email support to develop writing skills, and to help develop clarification skills through writing. 
  • EAL Tutoring, for individualized language development for students whose first language is not English, which can help develop students' ability to clarify both through writing and speaking.