The file uploads as a reference with type Generic. RefWorks attempts to automatically extract as much information as it can from the uploaded file. It depends on the state of the metadata of the file to find information, so what it can extract varies. This is particularly true if the PDF is more like an image than text.
Edit the reference to correct the type template and complete the information. The quickest way to do this is to paste the DOI and use the lightning bolt function to find the information.
References can be uploaded in Word or PDF format in a couple of ways. RefWorks will locate the metadata in the document to generate the citation. NOTE: these types of references almost always need further editing, depending on the type of document. See: Editing references.

1. Click the "Add a Reference" button on the top (horizontal) toolbar.
2. From the drop-down select "Upload Document".

3. Use the browse feature to find and select the document.

4. The new reference will be added to the list.
You can see new imports under "Last imported" and
default folder location "Not in Folder"

1. Find your document (in a folder or on your desktop)
2. Click and drag it to the middle of the RefWorks screen - you should be prompted where to release it
3. The new reference will be added to the list.
You can see new imports under "Last imported"
and default folder location "Not in Folder"